Field notes
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The stuff we figure out on the job — what works on social, what makes content land, why some brands feel like themselves online and others don't. Written down between clients, between shoots, between waves.
You can't fake a place: what Santa Teresa taught me about building a brand somewhere real.
After running a lifestyle brand here and working with the town's staple businesses, I've learned one thing above all: you can't fake Santa Teresa. I've watched brands copy the aesthetic, borrow the vibe, and still get held at arm's length by the locals — because they don't actually know the place. Here's what being from here taught me about building a brand somewhere real.
The best marketing my restaurant ever did wasn't marketing at all.
When I ran Botaniko, our Instagram was impeccable — and that's not what filled the tables. What packed the house was the room itself: the open fire, the speakeasy, a mural people couldn't stop photographing themselves in front of. The best marketing we ever did wasn't marketing at all.
What I learned about social media running a hotel — and getting it all wrong.
I ran two hotels. The rough one, shot on an iPhone, got glowing reviews. The flawless one, shot on cinema cameras, got slammed. It took leaving to understand why.
Your best content is already happening. You're just not shooting it.
Most brands think the hard part is coming up with content. It isn't. The good stuff is already happening in your room every day — the prep, the pour, the light at 8am. You're just not shooting it.
A pretty feed gets attention, creative direction gets remembered.
A beautiful photo can stop someone for a second. But a second isn't a brand. When your feed, your website, your menus, and your space all pull in different directions, people can tell — they just can't say why. Creative direction is what pulls it together.
Instagram is the new Google. Your feed is now a search result.
People don't Google "best boutique hotel in Santa Teresa" anymore — they search it on Instagram. Your feed isn't just where you post pretty things now. It's where people find you, size you up, and decide if you're right for them.