Privacy Policy
Effective Date: July 1, 2026
Website: www.ola.cr
Business Name: OLA Creative Studio
Contact: info@ola.cr
OLA Creative Studio respects your privacy. This Privacy Policy explains how we collect, use, store, and protect personal information when you visit our website, contact us, or interact with our services.
This policy is intended to align with applicable privacy principles under Costa Rican law, including Law No. 8968, the Law on the Protection of the Person with Regard to the Processing of Personal Data (Ley de Protección de la Persona frente al Tratamiento de sus Datos Personales), overseen by the Agency for the Protection of Personal Data (PRODHAB).
1. Information We Collect
We may collect personal information that you voluntarily provide to us, including:
Name
Email address
Phone number
Company or brand name
Website or social media profile
Project details or inquiry information
Any other information you choose to share through our contact forms, email, or communication channels
We may also collect limited technical information automatically when you visit our website, such as:
IP address
Browser type
Device type
Pages visited
Time spent on the website
Referral source
General location data
Cookie and analytics data
2. How We Use Your Information
We may use your information to:
Respond to inquiries
Schedule calls or meetings
Prepare proposals or service recommendations
Provide creative, marketing, advertising, or consulting services
Improve our website and user experience
Analyze website traffic and performance
Communicate with you about our services
Send updates or marketing communications, when permitted
Comply with legal or administrative obligations
3. Legal Basis and Consent
By submitting your information through our website or contacting us directly, you authorize us to collect and process your personal information for the purposes described in this Privacy Policy.
Costa Rica's privacy framework is based on principles of informed consent, data subject rights, and responsible handling of personal data. We process your information in line with these principles.
4. Cookies and Analytics
Our website may use cookies or similar technologies to improve functionality, understand visitor behavior, and measure website performance.
These tools may be provided by third parties such as Squarespace, Google Analytics, Meta, or other marketing and analytics platforms.
Cookies may help us understand:
Which pages users visit
How users interact with the website
Which marketing channels send traffic to the website
How to improve content and performance
We ask for your authorization before placing non-essential cookies, such as analytics and marketing cookies. You can also disable cookies through your browser settings, though some website features may not function properly if cookies are disabled.
5. Sharing of Information
We do not sell your personal information.
We may share limited information with trusted third-party service providers when necessary to operate our website, communicate with you, provide services, or manage our business. These may include:
Website hosting and forms (Squarespace)
Payment and invoicing (Lemon Squeezy)
Email providers
Analytics tools
Advertising platforms
Scheduling tools
Professional advisors, when needed
These third parties may process information according to their own privacy policies and security practices.
6. International Services
Some of the platforms or tools we use may store or process data outside Costa Rica. By using our website or submitting your information, you understand that your information may be processed by third-party providers in other jurisdictions.
7. Data Retention
We keep personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including communication, service delivery, administrative records, legal obligations, and legitimate business purposes.
When information is no longer needed, we may delete, anonymize, or securely archive it.
8. Your Rights
Depending on applicable law, you may have the right to:
Access the personal information we hold about you
Request correction of inaccurate or incomplete information
Request deletion of your personal information
Withdraw consent where applicable
Object to certain uses of your information
Ask questions about how your information is handled
To exercise these rights, contact us at: info@ola.cr.
9. Data Security
We take reasonable administrative, technical, and organizational measures to protect personal information from unauthorized access, misuse, loss, alteration, or disclosure. However, no method of online transmission or electronic storage is completely secure, and we cannot guarantee absolute security.
10. Email Communications
If you contact us by email or submit a form, we may use your email address to respond to you and continue communication related to your inquiry.
If we send marketing emails in the future, you may opt out by following the unsubscribe instructions or contacting us directly.
11. Children's Privacy
Our website and services are intended for businesses, entrepreneurs, and adult users. We do not knowingly collect personal information from children. If we become aware that a child has provided personal information, we will take reasonable steps to delete it.
12. Links to Other Websites
Our website may contain links to third-party websites or platforms. We are not responsible for the privacy practices, content, or policies of those third-party websites.
13. Updates to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
Your continued use of the website after updates are posted means you accept the revised Privacy Policy.
14. Contact
For questions about this Privacy Policy or your personal information, please contact us at:
OLA Creative Studio
Email: info@ola.cr
Santa Teresa, Costa Rica.